Our Values

Quality Policy

Our Quality Policy indicates our commitment and focuses on what is important to us as an organization.

Achieving customer satisfaction through continually improving processes, products, and services to ensure they consistently meet or exceed the following requirements:

• Legal
• Customer
• Sector Education & Training Authority
• ISO 9001:2015
• Quality Council
• Department of Higher Education & Training (pending)

Moreover, our quality policy statement acts as a compass in providing the direction and a framework for establishing key management-level performance measures and related improvement objectives (Section 6.2).

Our Vision

Excellence through training and consultation.

Our Mission

Promotion of development in Mineral Resources through the provision of Education, Training and Development, thereby enabling skilled and competent practitioners for the mineral industry.

Strategic Intent

CADDIS undertakes its activities in a manner that strives towards excellence in Quality Education, Training and Development Services. We achieve customer satisfaction by continually improving processes, products and services to ensure they consistently exceed customer requirements. Caddis continually monitors and reviews internal and external issues that could affect the business through a SWOT analysis and Risk Assessment process.